Refund Policy

Last updated: June 2026

7-Day Free Trial

All new users get a 7-day free trial with full access to all features. No payment information is required during the trial period. You can cancel at any time before the trial ends and you will not be charged.

Monthly Subscriptions

Monthly subscriptions can be cancelled at any time. You will retain access until the end of the current billing period. No partial refunds are issued for unused portions of a billing month.

Lifetime Purchases

Lifetime access purchases are final and non-refundable. If you experience a technical issue that prevents you from using the Service, please contact us and we will work to resolve it.

Exceptional Circumstances

Refund requests due to exceptional circumstances are reviewed on a case-by-case basis. Please contact support@novelwithai.com with your request and we will respond within 5 business days.